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Aperlena

France - Telephony and data transmission services - Multichannel call centre solution

Original France - Services de téléphonie et de transmission de données - Solution de centres d'appels multicanale

Open Contract notice No deadline published
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Summary

Machine-generated summary

The buyer KLESIA, in France, is procuring telephony and data transmission services, specifically a multichannel call centre solution. The contract covers the supply, deployment and operation of the call centre solution, together with associated integration services including needs analysis, configuration, interfacing with existing systems, future developments, and change management support. It also includes KLESIA telephone reception numbers. The notice does not state the estimated value, submission deadline or procedure, so interested suppliers should consult the full tender documents for these details before bidding.

Description

La présente consultation a pour objet de sélectionner un prestataire à qui sera confié, à compter de son attribution, l'organisation et la mise en place des outils selon les besoins exprimés dans le présent cahier des charges techniques (« Cahier des Charges Techniques » ou « CCT »). •Des numéros d’accueil téléphonique KLESIA •D’une solution de centres d’appels multicanale • La fourniture, le déploiement et l'exploitation de la solution de Centre d'Appel, • Les prestations d'intégration associées, incluant l'analyse des besoins, la configuration, l'interfaçage avec les systèmes existants, les évolutions, ainsi que l'accompagnement au changement.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

3 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Postal & telecommunications services - France

Company Wins Total awarded Last win
LA POSTE 45 €3.6M Sep 2026
BOUYGUES TELECOM 12 €1.3M Sep 2026
ORANGE 9 €31.8M Jul 2026
BOITAUXLETTRES FRANCE 9 €961,055 Aug 2026
ADISTA 6 €63.8M Jul 2026

Based on 277 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Postal & telecommunications services
€16,907,736
1,005 open across Europe right now 79% below sector average
Buyer track record on Aperlena
3 notices tracked · 0 awarded

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