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Aperlena

France - Telephone switchboard services - Assistance with handling telephone calls of the Cnav

Original France - Services de standard téléphonique - Assistance au traitement des appels téléphoniques de la Cnav

Open Contract notice 4 days left
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Deadline 29 Sep. If it moves, an email when the register sees it. A correction: the same email. Log in

  1. Published
  2. Today
  3. Deadline open for 54 days
  4. Awarded pending

Summary

Machine-generated summary

The Caisse nationale d'assurance vieillesse (Cnav) for the Ile-de-France region is procuring assistance with handling its incoming telephone calls, in other words outsourced support for its telephone switchboard operations. The buyer reserves the right to award complementary or similar contracts under Article R2122-7 of the French public procurement code.

Description

Le présent marché a pour objet l'assistance au traitement des appels téléphoniques de la Caisse nationale d'assurance vieillesse (Cnav) Île-de-France (IDF). La Cnav se réserve le droit de passer des marchés complémentaires ou similaires dans les conditions de l'article R2122-7 du code de la commande publique. Assistance au traitement des appels téléphoniques de la Cnav

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

2 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Business services - France

Company Wins Total awarded Last win
GRANT THORNTON 18 €3.8M Aug 2026
SEBAN ET ASSOCIES 14 €2.4M Sep 2026
SCE 14 €968,768 Jul 2026
[NON-DIFFUSIBLE] 13 €639,675 Jul 2026
PARAGON BUSINESS PROCESS SERVICES 12 €1.3M Sep 2026

Based on 3793 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Business services
€24,073,019
5,828 open across Europe right now 73% below sector average
Buyer track record on Aperlena
12 notices tracked · 6 awarded
€1,343,692 in awarded contracts

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