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Spain - Customer services - Information and user support services for the regular public transport network of bus, train and metro in Mallorca; support for TIB network infrastructure management and on-board quality control of TIB buses

Original España - Servicios de atención al cliente - Servicios de información y atención a las personas usuarias de la red de transporte públic regular de autobúes, tren y metro de Mallorca; servicio de apoyo a la gestión de infraestructuras de la red TIB y servicio de control de calidad embarcado en los autobuses TIB

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  1. Published
  2. Deadline open for 44 days
  3. Awarded pending

Summary

Machine-generated summary

This procurement covers services for the public transport network (TIB) in Mallorca, Spain, covering bus, train and metro. The contract includes information and support for users of the regular public transport network, management of the unified travel card, handling of complaints and service incidents, provision of TIB information, management of group service requests, assistance with control of the intercity bus service, support for managing TIB network infrastructure, and on-board quality control of TIB buses. The contracting authority is the competent public transport authority for Mallorca.

Description

Servicios que garantizan la gestión de la tarjeta única, la gestión de las reclamaciones e incidencias del servicio, la información del TIB, la gestión de las peticiones de servicios para grupos y la ayuda al control del servicio de autobuses interurbanos de Mallorca.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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  1. Act now
    • Estimated value: Set to €6,258,014
    • Submission deadline: Moved 1 day EARLIER: now September 11, 2026, 00:00
    • Estimated value: Set to €6,258,014

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Market context

Avg. open tender · Business services
€23,605,020
5,890 open across Europe right now 73% below sector average
Buyer track record on Aperlena
30 notices tracked · 25 awarded
€3,926,705 in awarded contracts

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