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Spain - Customer service - Management of services linked to the Customer Information Centre (CAI) of the ATM Consortium of the Girona area

Original España - Servicios de atención al cliente - Gestión de los servicios vinculados al Centro de Atención e Información (CAI) del Consorcio ATM del Área de Girona

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  1. Published
  2. Deadline open for 16 days
  3. Awarded pending

Summary

Machine-generated summary

The ATM Consortium of the Girona area (Spain) is procuring the integrated management of its Customer Information Centre (CAI). The service covers in-person, telephone, electronic, telematic and digital assistance to users, plus the handling of queries, incidents, complaints, suggestions and claims relating to the services managed by the Consortium. Interested small businesses should consult the official tender documents for dates and participation requirements.

Description

Prestación del servicio de gestión integral del Centro de Atención e Información (CAI) del Consorcio ATM del Área de Girona, incluyendo la atención presencial, telefónica, electrónica, telemática y digital a las personas usuarias, así como la gestión de consultas, incidencias, quejas, sugerencias y reclamaciones vinculadas a los servicios gestionados por el Consorcio ATMG.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago

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Market context

Avg. open tender · Business services
€23,476,051
5,929 open across Europe right now
Buyer track record on Aperlena
3 notices tracked · 2 awarded
€4,398 in awarded contracts

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