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Spain - Technical IT support services - Comprehensive ICT user support service for UNED, by lots

Original España - Servicios de apoyo informático técnico - Servicio integral de soporte a usuarios de sistemas TIC de la UNED, por lotes

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  1. Published
  2. Deadline open for 31 days
  3. Awarded pending

Summary

Machine-generated summary

The National University of Distance Education (UNED) in Spain is procuring a comprehensive technical ICT user support service. The contract is divided into lots. The selected provider will deliver technology support and ICT operations needed to ensure the proper functioning, care and continuity of the corporate technology ecosystem managed by the CTU. Small businesses capable of providing specialized technical support and systems operation services are encouraged to monitor this opportunity and consult the full tender documents for participation requirements.

Description

Prestación de servicios de soporte tecnológico y operación TIC necesarios para garantizar la atención, continuidad y correcto funcionamiento del ecosistema tecnológico corporativo de la UNED bajo la responsabilidad del CTU. prestación del servicio de Centro de Atención al Usuario (CAU), incluyendo soporte técnico remoto de primer nivel, soporte técnico presencial en la sede central (TIF) y mantenimiento de hardware microinformático en sede central; Prestación de servicios especializados de soporte técnico avanzado sobre sistemas, plataformas e infraestructuras TIC de la UNED, comprendiendo tareas de administración de sistemas, integración sistémica, comunicaciones, seguridad y operación

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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  1. Act now
    • Status: Now marked as Closed
    • Estimated value: Set to €10,315,117
    • Submission deadline: Moved 1 day EARLIER: now July 20, 2026, 00:00
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Estimated value: Set to €10,315,117

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Market context

Avg. open tender · IT services
€26,096,460
5,390 open across Europe right now 60% below sector average
Buyer track record on Aperlena
27 notices tracked · 19 awarded
€8,142,803 in awarded contracts

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