Elmbridge, Mole Valley, Surrey Heath and Woking Joint Waste Collection and Street Cleaning Services Contract

Elmbridge Borough Council, Mole Valley District Council, Surrey Heath Borough Council, and Woking Borough Council are conducting a Competitive Flexible Procedure for their Joint Waste Collection and Street Cleaning Services Contract. Background Information Joint Waste Solutions (JWS) is a shared service established in 2017 to manage and deliver frontline waste collection, recycling, and street cleansing services on behalf of four local authorities in Surrey: Elmbridge Borough Council, Mole Valley District Council, Surrey Heath Borough Council, and Woking Borough Council. The four authorities have conducted a competitive flexible tender process to find a new supplier for household waste collection, re-cycling and street cleansing services across these areas. The winning supplier will be expected to collaborate closely with JWS, attend regular review meetings, and work constructively with wider partners including Surrey County Council and SEP, to deliver effective waste collection and street cleaning services. JWS is committed to a future that prioritises sustainability, efficiency, and public trust. The new contract must deliver against pressing environmental targets, including carbon reduction, waste prevention, and improved recycling outcomes. It must also deliver robust operational reliability, high levels of customer satisfaction, and measurable social value - including local employment opportunities, inclusive workforce development, and contributions to community wellbeing. This procurement is an opportunity to build a long-term partnership with a service provider that shares JWS's vision, embraces innovation, and is ready to play a key role in delivering cleaner, greener, and more resilient public services across Surrey. After Local Government Reorganisation in Surrey takes place in April 2027 the service area for the purposes of this contract will not change. The contract value provided is an estimate for the full 21 year term, excluding any indexation adjustments.