Denmark - Public transport services by railways - O&M contract

The Contract comprises the operation and maintenance of the complete system of the Copenhagen Metro, metro lines M1, M2, M3 and M4 (the “O&M contract”). The lines span over 44 stations (30 underground stations and 14 above ground stations) and approximately 40 kilometres doubletrack in the Copenhagen area. The metro system operates 24/7 with a varying headway throughout the day. Currently, the metro has approximately 2 million passengers per week on average. This figure is expected to increase in the coming years. The metro is a fully automated and driverless, GoA4 system, it consists of two separated systems; M1/M2 and M3/M4 each with own control and maintenance center and is operated without any operator staff (e.g. stewards) on the trains. The O&M contract comprises a mobilisation period of approximately 9-12 months after the signing of the O&M contract and prior to the start of the operation period. In the operation period the winning tenderer (the “O&M Provider”) will handle all operation and the majority of maintenance of the complete metro system. At the start of the operation period the assets that are owned by the contracting entity, Metroselskabet I/S (“Metroselskabet”), will be made the available to the O&M Provider. The assets include e.g.: • Tunnels and structures, including stations, transfer areas / tunnels, shafts, bridges and embankments • Railway infrastructure, including power supply, traction power, permanent way, ATC system, platform screen doors, automatic platform gates, passenger security and information systems, SCADA, access control systems and intrusion detection systems, radio communication systems and transmission systems, passenger-counting system, and the equipment related to the Rejsekort (travel card) system and ticketing system • Electrical and mechanical installations and equipment in tunnels, structures, stations, transfer areas / tunnels, shafts and CMC, including ventilation • Passenger vehicles and service vehicles • Escalators • Control and Maintenance Center, including outdoor areas • Documentation, manuals and procedures • IT systems and programmes forming part of the metro system • Certain management systems • Movables • Consumables (a smaller amount is expected to be available at commencement of the O&M contract) • Spare parts (a smaller amount is expected to be available at commencement of the O&M contract). Additionally, as further described in the tender material, spare parts to certain systems will be available via a contract which Metroselskabet has entered into separately. The O&M Provider is expected to be entrusted with the full responsibility for the daily operation and the majority of the maintenance of assets forming part of the metro system, including provision of spare parts and consumables. The O&M Provider’s services, tasks, etc. under the O&M contract are, on an overall level, expected to include, but not be limited to: - Traffic operations, including operation of traffic systems and staffing. - Passenger services, e.g. traffic information and customer service. - Maintenance of assets, including preventive maintenance, corrective maintenance, provision of spare parts, obsolescence management, cleaning, maintenance optimisation, etc. - Information technology services, including cyber security. - Ticketing and passenger counting. - Communication based on communication plans and strategies. - Organisation and management services, e.g. human ressource management, management of additional services, management of third-party works, technology management, data management, quality management, configuration management, railway safety management, operational railway access management, security and resilience management, occupational health and safety management (OHS), environmental management energy and carbon management and risk management. - Reporting, planning, documentation, etc., including e.g. delivery of various reports at certain intervals, provision of other information, and compilation, updating and maintenance of documentation. - Services in the mobilisation phase and in connection with the expiry of the O&M contract (demobilization), including certain transitional services to assist in the mobilisation of a potential new O&M Provider. In addition, the O&M Provider may be requested to perform additional tasks and projects in relation to the metro system, e.g. development / improvement of assets, on an optional basis. Furthermore, the O&M Provider may be requested to participate in and provide services / deliverables in relation to a number of larger investment / reinvestment projects and other third-party projects in relation to the metro system during the O&M contract period that are expected to be subject to separate procurements / contracts. These projects are expected to include replacement of rolling stock and signaling for the M1 and M2. The Danish Transfer of Undertakings Act (Act no. 710 of 20 August 2002 on the rights of employees in connection with transfer of undertaking as amended) applies to this contract. This entails that employees of the current O&M provider and subcontractors will transfer to the O&M Provider on the same terms as the employees were employed by the current O&M provider and subcontractors pursuant to the provisions in the Danish Transfer of Undertakings Act subsequent to the O&M Provider’s commencement of operation and maintenance of the Copenhagen Metro M1-M4. The duration of the O&M contract is expected to be 12 years (excluding the mobilisation period) with options for extension for a total of 3 years. After the expiry of the operation periode, the O&M Provider must, to a limited extent, provide assistance to Metroselskabet and/or to a potential new O&M provider in relation to the operation and maintenance of the Metro. See section 2.1 - Description.