Consulting firm to provide technical assistance for the initial implementation of the Integrated Health Information System (IHIS)

Project: P179831 - KOMPAS - Kosovo Comprehensive Approach to Health System Strengthening Reference: XK-MOH-A1.03-CS-QCBS Procurement method: Quality And Cost-Based Selection Financing: World Bank Amendment - Request for Expressions of Interest (REOI) The deadline for submission of Expressions of Interest for the assignment “Strategic Digital Health Partner (SDHP) for IHIS Implementation Oversight and Technical Advisory” (XK-MoH-A1.03-CS-QCBS) has been extended by seven (7) working days. The new submission deadline is 16 June 2026 at 16:00 (local time) . All other terms and conditions of the REOI remain unchanged. Request for Expression of Interest Country: Kosovo Project ID: P179831 World Bank Credit Name: Kosovo Comprehensive Approach to Health System Strengthening Project Contract Identification No.: XK-MoH-A1.03-CS-QCBS Issued on: 15 May 2026 Strategic Digital Health Partner (SDHP) for IHIS Implementation Oversight and Technical Advisory Background The Government of Kosovo (GoK), through the Ministry of Health (MoH), has received financing from the World Bank in the amount of EUR 20 million to support the Kosovo Comprehensive Approach to Health System Strengthening Project (KOMPAS). This project aims to strengthen governance, quality of care, and efficiency in the healthcare system of Kosovo, positioning digital health as a core pillar of reform. The Integrated Health Information System (IHIS) will play a central role in this transformation. The Department for Health Information Systems (DSISH), under the Ministry of Health (MoH), is responsible for the implementation of IHIS. To ensure successful implementation and oversight of this large-scale transformation, a Strategic Digital Health Partner (SDHP) will be engaged. The SDHP will provide technical advisory, implementation oversight, quality assurance, and support in the development of technical documents and specifications for the systems required under the KOMPAS project. For clarity, the SDHP is defined strictly as a technical advisory and oversight partner. The SDHP is NOT an implementation vendor and does NOT have decision-making authority for procurement processes. Objective of the Assignment: The primary objective of this engagement is to ensure the successful implementation of the IHIS and its components, including the establishment of core systems such as national registries, shared health records, interoperability layers, and advanced clinical applications. The SDHP will support the Ministry of Health and DSISH in ensuring that all components comply with international standards and that all deliverables are aligned with the Kosovo Digital Health Blueprint. Key Tasks and Responsibilities The SDHP will perform the following tasks: Conduct a comprehensive assessment of existing health information systems to identify gaps and propose integration plans. Validate the IHIS architecture against the Kosovo Digital Health Blueprint and international standards (FHIR, IHE). Prepare and review Terms of Reference and technical specifications for IHIS components and integration points, such as interoperability layers, registries, shared health records, and clinical applications. Provide oversight of vendor implementations to ensure compliance with contracts, technical specifications, and standards, and review vendor deliverables. Develop and implement quality assurance (QA) and quality control (QC) frameworks for all IHIS components. Design and support the execution of interoperability tests to ensure full compliance with standards. Draft rules for data governance and alignment with international best practices. Assess and enhance the cybersecurity architecture to ensure data security and privacy compliance. Support the Project Implementation Unit (PIU) , MoH and MDPA with reporting, technical documentation, and monitoring progress. Other specific tasks, scope of services, expected outputs/deliverables, time frames, and professional staff requirements are indicated under the full Terms of Reference (ToR) for this assignment. The detailed Terms of Reference (ToR) for the assignment are attached to this Request for Expressions of Interest. Qualification of the Consulting Firm The selected consulting firm must demonstrate: Relevant experience in digital health transformation or national health information systems (HIS/HIE). Proven experience in providing technical oversight, advisory services, and quality assurance for complex health information system implementations. Familiarity with interoperability frameworks such as OpenHIE, FHIR, IHE, and HL7. Experience in World Bank-financed or other donor-funded health projects. Availability of a qualified multidisciplinary team with expertise in digital health, HIS architecture, interoperability, cybersecurity, quality assurance, data governance, and World Bank-financed project management. Selection Process The consulting firm will be selected in accordance with the Quality- and Cost-Based Selection (QCBS) method set