Le offerte sono chiuse. Un'aggiudicazione o una rettifica su questo avviso: un'email quando il registro lo vede.Accedi
Studi pilota Insight Report
Stazione appaltante: The Water Services Regulation Authority
Paese: Regno Unito
Procedura: Affidamento diretto
Aperlena: https://aperlena.com/it/t/insight-report-pilot-studies-e0edb09fef
Avviso ufficiale: https://www.find-tender.service.gov.uk/Notice/088807-2026
Pubblicata
Aggiudicatain attesa
Sintesi
Sintesi generata automaticamente
La Water Services Regulation Authority ha aggiudicato un contratto per uno studio pilota volto a acquisire lezioni, esperienze e conoscenze tacite del personale esperto di Ofwat. Il lavoro comprende cinque serie di domande di intervista adattive nel sistema DUCHESS, fino a 20 interviste con un massimo di quattro intervistati, l'analisi delle interviste, lo sviluppo di experience cards strutturate e di una iniziale Ofwat Experience Library, oltre a una dimostrazione di utilizzo anche tramite Copilot. I risultati consegnabili includono le serie di domande, le trascrizioni di fino a 20 interviste, un elenco di lezioni e le experience cards. Il contratto è stato aggiudicato a Diem Analytics Limited. Lo stato del contratto è aggiudicato.
Descrizione
Deliver an initial pilot to demonstrate how lessons learnt, experience and tacit knowledge from a small number of highly experienced Ofwat staff can be captured, structured and made available for use by other Ofwat staff.
The scope shall include:
Interview framework and question sets
• Develop and configure five sets of adaptive interview questions within the DUCHESS system.
• Review and refine the question sets progressively based on the findings from each interview phase.
Interviews
• Support up to four Ofwat interviewees.
• Conduct up to five interviews per interviewee, resulting in a maximum of 20 interviews.
• Interviews will progressively explore career experience, critical experiences, tacit knowledge, patterns and indicators, case studies, decision-making and key lessons that should be transferred to others.
Interview analysis
• Analyse individual interview outputs.
• Identify lessons, experience and knowledge areas from each interview.
• Refine subsequent interview questions based on the findings from earlier interviews.
Experience library development
• Analyse the overall interview corpus.
• Develop structured experience cards and an initial Ofwat Experience Library.
• Identify cross-interview and cross-theme organisational knowledge and lessons.
Demonstration of exploitation
• Demonstrate how Ofwat staff could use the Experience Library, including through Copilot, to identify relevant previous experiences, approaches, lessons, warnings and options when considering a current problem or situation.
Deliverables are:
• Interview question sets - Five configured interview question sets within DUCHESS, refined during delivery based on interview findings.
• Interview evidence - Transcripts from up to 20 interviews, provided in an agreed format such as PDF, Word or Excel.
• Lessons list - A consolidated list of the knowledge and experience areas identified from each interview, together with the associated lessons.
• Experience cards - Structured cards capturing, as applicable: situation, problem, context, warning signs/cues, experienced approach, action, why it worked, lesson learnt, rule of thumb, conditions/limitations, source and thematic tags.
• Ofwat Experience Library - An Excel-based experience matrix containing the lessons list, individual experience cards and organisational knowledge cards covering cross-interview and cross-theme lessons.
• Exploitation Guide - A presentation, including screenshots or video as appropriate, demonstrating how Ofwat staff can interrogate and use the Experience Library, including through Copilot.
• Pilot Report - A Word report comprising an executive summary and detailed sections covering the introduction, approach, findings, conclusions and recommendations, together with supporting annexes.
• Final pilot recommendations - Recommendations arising from the pilot on the effectiveness of the approach, potential improvements and considerations for any future development or wider implementation.
Fonte ufficiale
Fonte: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)
Verifica sempre i dettagli nell'avviso ufficiale.
Ultima verifica su Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 ora fa
Documenti su Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (inglese)