Description
THIS NOTICE IS ON BEHALF OF CHICHESTER DISTRICT COUNCIL.
This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and Associated Services.
The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services.
The contract supports the Council's customer services operations through the management of customer enquiries, interactions, case management, knowledge management, reporting and associated CRM functionality.
Source officielle
Source : Contracts Finder (UK Cabinet Office)
Vérifiez toujours les détails dans l'avis officiel.
Dernière vérification auprès de Contracts Finder (UK Cabinet Office) il y a 1 mois
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Contexte de marché
- Appel ouvert moyen · Logiciels & systèmes d'information
- 59 294 484 €
- Historique de l'acheteur sur Aperlena
- 181 avis suivis · 169 attribués
- 128 230 013 € de contrats attribués
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