Germania - Servizi IT: consulenza, sviluppo di software, internet e supporto - CDE - Multi-Contractor Integration

As part of the re-tendering process for TenneT’s Content Collaboration Platform, Lot 2 encompasses a multi-vendor framework agreement focused on the integration, implementation, configuration, migration, and support of platform functionalities tailored to TenneT’s infrastructure project needs. The present tender focuses primarily on TenneT’s German operations. As beneficiaries under the SaaS Agreement, Dutch TenneT operations may optionally draw from the services that are subject hereof. With the re-tendering of the current Content Collaboration Platform, TenneT is aiming to continue achieving a single source of information for all documents generated in infrastructure projects and managing the supplier collaboration (external collaboration) regarding the exchange and management of documents and additional data. The targeted system is facilitating and capturing the complete project lifecycle in addition to providing auditable documentation and information throughout the organization. The tender procedure is divided into two lots, which will be tendered in sequence in two different tenders: Tender 1 [Lot 1] "CDE - Collaboration-Platform for Document and Data Exchange": includes the platform provisioning, development, deployment (Implementation), initial customization and configuration, platform interfaces as well as maintenance and support of the platform and - as a proof of concept and for purposes of a successful transition - the migration of TenneT metadata as well as existing construction projects from the current to the new platform. This tender has been completed. The awarded solution is provided by ThinkProject. Tender 2 [Lot 2]: "CDE - Multi-Contractor Integration": includes intergration and implementation services associated with the platform and comprises subsequent configuration, customization and consulting services in relation to the Content Collaboration Platform. The Lot 1 Provider must always collaborate pro-actively and in a constructive manner with any Lot 2 Contractor(s), e.g. providing access, support and knowledge transfer regarding the platform and implementing technically necessary changes within Lot 1 where mutually agreed with or commissioned by TenneT. Lot 2 will be tendered subsequent to the award of Lot 1. Performance Scope Lot 2 The Lot 2 providers selected during the selection phase must be qualified for the following service areas within the framework of the mini competitions and be able to obtain contracts in these areas: Business Support for CDE Initiatives and Projects The contractor shall provide advisory and operational support for departments and project teams in the context of CDE utilization, in particular: Advising on methodological and operational use of CDE platforms in project environments Supporting data migration processes (e.g., from legacy systems) Assisting with platform configuration and workflow optimization Developing and maintaining structured knowledge management tools (e.g., CDE user guides, training materials, FAQs) Facilitating workshops to gather and refine user requirements Design, Development, and Implementation of Non-Standard Changes This service domain includes support in extending the functional scope of the CDE platform beyond its standard features: Designing and specifying customized solutions (e.g., plug-ins, tailored workflows) Developing enhancements, interfaces, and automation features Supporting innovation initiatives, e.g., through prototyping of new digital tools Providing comprehensive technical and user documentation Performing quality assurance and testing of developed components Integration support for non-standard changes The contractor will provide technical and conceptual support for integrating enhancements into the existing CDE ecosystem: Designing and executing system integration concepts (e.g., CDE ↔ third-party systems) Developing and maintaining interfaces (e.g., REST, SOAP, file-based) Conducting system, integration, and regression testing Monitoring and issue resolution during and after go-live Preparing technical operations documentation (e.g., monitoring and handover guides) Project execution The contractor shall support the delivery of CDE-related (sub-)projects, including: Providing project management services (e.g., project office, timeline planning, reporting, risk management) Conducting requirement analysis and scope definition with business stakeholders Coordinating internal and external implementation partners Reporting to project leadership or steering committees Supporting change and rollout management measures For more details please see "L2 - C11 - Summary of Requirements" and "L2 - N01 - Annex 01 - Service Description" (will be sent after signing the NDA). Both tenders/lots are evaluated and awarded independently of each other. This publication refers only to Tender 2 [Lot 2]. Procedural note A detailed service description and other documents relevant to the procedure will be provided after signing an NDA. You will find the NDA in question 1.15. Please send it to us signed via the Mercell messaging function. The tender is being conducted in accordance with SektVO in a negotiated procedure with competitive participation.